Booking & Cancellation Policy:
All bookings require a 50% deposit within 24 hours of reservation to avoid automatic cancellation on our system. The full balance is payable no later than 7 days before date of check-in. In the event of a no-show, premature departure or late arrival, the full cost of the booking is payable. Bookings cancelled or modified up to 30 days before date of arrival – no fees will be charged. If cancelled or modified later, 100% of the total price of the reservation will be charged.

Check-in & Check-out Times:
Check-in is strictly after 2 pm and check-out is strictly by 10 am. Please note that late check-outs incur an additional fee of R 250 p/h.

Child Policy:
Children 12 years and older are welcome. Please note that all children are to be supervised by their parents/ guardians at all times.

Rules of Marloth Park conservancy (offenders will be prosecuted):

• No walking around in the bush/ on the streets after dark (Sunset to sunrise curfew is enforced for all residents and guests).
• Local speed limits are: 50 km on tar roads and 30 km on dust roads.
• Animals have right of way at ALL TIMES. Please also remain vigilant when driving to avoid harming small creatures like tortoises, snakes, and lizards, etc.
• No hand-held spotlights allowed at night when viewing animals.
• Please do not feed the animals – especially monkeys and baboons.
• No pets allowed.
• No loud music or noise – disturbing animals or neighbors is strictly prohibited, and carries heavy fines.